We know how frustrating it can be when your computer is running slowly or you just can’t work out how to do something, even though you have spent hours reading the manual! We have developed a range of services for home offices which can solve your IT problems. Use the hyperlinks below to find out more about these services:
- On-line Shopping
- Advice on what to buy – what’s right for you
- Fault Diagnosis and Repair
- Home installation
- Telephone Support and After Care Service
On-line Shopping
You can purchase small items such as Webcams and printer cartridges or larger items such as PCs, printers or laptops. We constantly review our products and prices to remain competitive and ensure that your order is delivered with speed.
If you have not shopped with us before, please register your interest to become a new customer here and we will set an account up for you.
If you can’t find what you are looking for, let us find it for you – just call us on 01942 492479 or request a quote.
Advice on what to buy – what’s right for you
If you are not sure what to buy from our on-line shop, we can help you to decide what products are best suited for you and your budget. Our products are sourced from a variety of suppliers, keeping our prices competitive.
We can also give advice on what’s needed to set up a wireless network, how to install broadband, set up your email account or how to protect your computer with anti-virus and firewall software – just call us on 01942 492479.
Fault Diagnosis & Repair
If you are experiencing problems with your home computer or other equipment such as your printer, we offer a free fault diagnosis service. Once the fault has been identified, we will quote you for the anticipated cost of repair – this includes any replacement parts and labour charges. Please call us on 01942 492479.
Home installation
If you would like your equipment installed for you, we can arrange for a technician to visit you at a convenient time. A demonstration will also be given to help get you started.
Telephone Support and After Care Service
If you experience any problems with any of the products you have purchased or after an installation has taken place, our telephone support and aftercare service is designed to help rectify things. We have a quick response time and keep in touch with you every step of the way to ensure that you are satisfied with the actions that have been taken.
